Dentist Reviews and Patient Testimonials
Here's what our patients are smiling about
At Ideal Dental Pflugerville, we believe a happy patient is our best referral. See what they have to say below!
-
M. A
| Google
Dr. May deserves kudos for accurate diagnosis and professional work. It only took me 20 minutes to get back to work
-
Chante' Lewis
| Google
My husband and I had our 1st appointment, everyone was nice, wait was not long, dentist provided great service, quick but thorough. Definitely would recommend them.to others.
-
Breona Mcbride
| Google
They are so nice! And very very gentle with your teeth! Love them so much! I recommend 10/10!
-
Chelsea Stewart
| Google
I was slightly hesitant to go here after reading some reviews but after seeding through others with the same sort of reviews this one seemed best, I will say I’ll 100% be coming back! I called to schedule a tooth pull for the same day, they got me in no issue, I arrive and wasn’t waiting long before they pulled me back to begin X-rays. The doctor came in to speak with me and he really relaxed and assured me of the process it would be and that he would be sure to make sure my mouth was super super numb before pulling the tooth. They did the first round of numbing and it caused very painful cold sensitivity feeling I pulled the nurse over and the doctor came by immediately to give a second round of numbing and didn’t leave me waiting. After that second numb I was waiting for about 10 mins the doc came by pulled my tooth within 15 mins it was out and stitched up he was assuring me the whole time because I was shaking and nervous (it didn’t hurt but you feel the pressure of tools etc and I was fearful that I might feel it) they didn’t try and upsell me on anything, the last dentist I went to was adamant on running me through Invisalign the cost what I would need etc.. after quoting me 5k to just fix my teeth. This place did the work I came in didn’t berate me about the quality and state of my teeth and just got the issue out! Now I don’t feel so nervous or embarrassed to actually fix the issues I have. My last dentist really made me just not wanna deal with the issues because it felt like I was being bullied over MY teeth.
-
Sweethardt Bags
| Google
Explained everything in great detail. Dr Dawson was gentle and polite. Good experience!
-
Lisa Pruitt
| Google
Always a great experience. Quick and friendly check in. Provider is great, I never feel like I’m being upsold like I have at other places in the past
-
Dimitri Estes
| Google
Everyone was so nice and friendly and carefully explained everything to me
-
Sha Kieff
| Google
Very professional abd attentive!!
-
Lindsay Morris (Morris Family)
| Google
I had an amazing experience! The doctor was very kind, understanding and thorough. The front desk staff were so kind and welcoming. The dental assistants were amazing and communicative. The overall experience of the office was calm, relaxing and kind.
-
Faye Greer
| Google
I was so please with the new technology they have , I recommend everyone to go Ms Willie F Greer
-
Vani Gundepudi
| Google
Great place. Staff were very knowledgeable, courteous and understanding. They showed lot of patience and explained the procedures and processes in detail.
-
Terri Rodriguez
| Google
Excellent visit for a hesitant patient. Dentist and entire staff very kind and gentle. Highly recommended. Thank you so much.
-
Timothy Villarreal
| Google
Loved my experience here today!! The whole staff was welcoming and patient and my doctor and her assistant were nice and very knowledgeable!!! The front desk staff was awesome inhelping me check in and out and setting up my next appointment!!! 10/10 and will be back again!!!
-
Kim Smith
| Google
The people here are wonderful from the front desk all the way to the dentist. I saw Dr. Kim. He was great. They took excellent care of me.
-
Kimberly Wright
| Google
Dr. Chiu and the rest of the staff were fantastic!
-
George Russell
| Google
The whole staff was incredible, helpful, knowledgeable, and friendly. I really like the dentist too. I am happy I made this choice and that this will be my dentist going forward for many years to come.
-
Jaclyn Baker
| Google
Everyone in this office is amazing! Go, Hera you won’t be disappointed
-
J
| Google
Great exam, great people, high tech equipment, could not ask for more!
-
Victoria Gleason
| Google
Dr. Dawson saves the day! I went to Ideal in crisis but I’m leaving renewed and restored. Just to put it in perspective I had a tooth that chipped, needed wisdom teeth removal and a root canal. He reassured me things weren’t as bad as they seemed and in the matter of a few weeks I’m feeling like new! His bedside manner, gentle touch and compassion made each visit easier. Last but definitely not least; the dental hygienist and assistants were so nice and professional. If you have any reservations or bad dental experiences put those to rest because Ideal is the best!
-
Diana Seijo
| Google
Above and beyond customer service with payment. Very friendly staff.
-
James Cohen
| Google
Love it, definitely the good place to done your teeth(related) job.
-
Kellie S
| Google
Polite staff, clean space and Saturday appointments. Exactly what I wanted from a dentist
-
Stephen Boon
| Google
Very professional, very friendly, and forthright about future treatment needs, and whether or not to go forward. Felt comfortable that the decision was mine. They rock!
-
Shuvonta Holmes
| Google
Great place! 😃
-
Richard Robershaw
| Google
The staff was very professional, and knowledgable. They treated me well.
-
Suzetta Wilson
| Google
I was experiencing a dental emergency on Sat. and was able to be seen early Monday morning. (I called several other dentists who could see me in a month.) I arrived early and was seen almost immediately, they evaluated the problem, gave me options, listened to my concerns, and we made a plan to take care of the situation right then. They checked with my insurance and gave me the cost before they started. No surprises!
Dr Dawson made sure I was numb and I didn’t feel any pain during the procedure. I was on my way home within a couple of hours.
I have a lot of anxiety when it comes to dental work and just being in a dentist office. Everyone at Ideal Dental was so kind and gentle and helped me feel safe and comfortable. -
Carol Griffin
| Google
My experience at ideal dental pflugerville was awesome. The entire staff was polite, friendly, and very professional. I would recommend them to everyone I know..
-
Jorge Piedrahita
| Google
Excelente atencion, Petra es una gran profesional, muchas gracias ppr todo
-
Katie Lathrop
| Google
I had an accident and needed immediate dental work and Ideal Dental was able to get me in the same day I called (a Saturday, which is very rare for dentists) and fixed me right up good as new. Everyone I interacted with was so friendly and kind, I cannot recommend them enough!!
-
Cynthia Burns-Gold
| Google
Dental care awesome. I just wished the air freshener in waiting room would go away.
-
Deitra Harris
| Google
I Had a great experience with my dental work.
-
Ashton Raymond
| Google
I love the staff from top to bottom they really care for me and my wife’s needs so greatful for ideal dental.??
-
Jessica Healey
| Google
Dr. Castro was kind and the whole staff worked to get me in and out as quickly as possible because they knew I was in a hurry
-
Nicole Onyeje
| Google
Everyone was so nice! I am glad I booked the appointment.
-
Eric Johnson
| Google
Everything and everyone there was fantastic I was a little short on time the day I visited and wished things went just a bit faster but all and all it was a wonderful experience and they did squeeze me in at the last minute which I appreciated dearly, again they have a great staff & it’s a great place! ??
-
Jaimee Lee
| Google
Miranda first off is Amazing !!! Anybody that don’t agree is off tha rocker?any who the pleasant atmosphere was great plus the service I received was great by ALL the staff !! I’m leave feeling Great , my teeth cleaned an will be better Thanks to ALL of y’all . Miranda you keep making sure the office is filled with your spirit an❤️Your an beautiful personality!! Stay Great sending ALL tha Sunshine You’ll WAY
-
Gregory Felan
| Google
Amazing team from the front office to the back
-
Sara
| Google
Friendly staff, good care
-
Steph Salisbury
| Google
If your looking for a dentist that truly cares about you and affordable this is the place. From the moment I walked threw the doors I felt like they truely cared. Everyone was so nice and understood how nervous I was. I had to have 7 teeth pulled and they made sure I was comfortable and felt nothing.Thank you all some much
-
Regina Mcguire
| Google
Yes, everyone is nice, just like the other reviews claim. They were going to charge me 50% of my crown although it is fully covered. So, they called my insurance and did not charge me after all. That was awesome! I previously was going to change offices due to the horrible smell that made me want to puke. However, it seems that it has been taken care of. However, I noticed a trend. When I would make an appointment, whether it be in person or by phone, it always seemed to change when they would send me a text confirmation. It’s always by 30 min prior to my appointment or after. I usually just blow it off but this time I called for an explanation. I was told that someone with the same first name was scheduled at my time and I was moved 30 minutes later. The staff was nice enough to move it back but she said it was only for cleaning and not my permanent crown. She scheduled me anyways and may call me back if that doesn’t work. I didn’t even get an apology. So, we’ll see what happens!
-
Tim Masters
| Google
Always good helpful and very pleasant staff. Dr Dawson is the best Dentist I have seen and will continue to use.
-
Djon Pitchford
| Google
Today I met Dr. Castro for the first time. She took her time reviewing my images and assisting with the cleaning of my teeth. She was very professional and made me as a patient feel that the time I dedicate to my dental hygiene is not going to waste. Her exact words were, “She was very impressed with how clean I keep my teeth with braces and she’ll take her last patient of the day as the easiest”. I walked out of my appointment all smiles!
-
Marsha Rodriguez
| Google
Today was my first time there. I have had really bad experiences with dentists so it takes me a long time to make an appointment with a dentist. Everyone there from the front desk to the dental assistant and the doctor was very friendly and made me comfortable
I had a cleaning and will be back in 6 months for another cleaning. This is my dentist of choice -
Tiffany Sullivan
| Google
Great customer service, friendly staff and appointments start on time.
-
Roy Pena
| Google
Everyone is so friendly!!! 10/10
-
Tiffiny H
| Google
Got my daughter and myself in on time. Did all the work at a decent pace after explaining what was needed and not needed. Great friendly staff.
-
Kenia M-Rios (Kenia3M)
| Google
Nice people work here!
-
Gina Cannon
| Google
They are the best in Pflugerville!
-
Nick Leija Hurtado
| Google
Great staff. Friendly environment and excellent establishment.
-
Ke'vone Summerville
| Google
I haven’t been to the dentist since COVID and had nerves going back. Dr. Castro and Teh were awesome in explaining and answering all questions. Everyone in the office are friendly and helpful. My new dentist for sure!
-
Britt Thornton
| Google
Dr. Dawson is the best. He takes the time to listen and I always have a great experience. This has helped eased my fear of the dentist. Something that I have had pretty severely since I was a child.
-
Misty Hernandez
| Google
Great customer service! I love that they let you know what you need, but aren’t pushy and force you to get it.
-
Tierra Pitchford
| Google
Great experience! They are always helpful and friendly.
-
Carol Lee
| Google
Stephanie the hygienist was very thorough in cleaning my teeth
-
Mike P
| Google
Got the most amazing treatment here
-
Jeanette Arteaga
| Google
Went in for my routine cleaning, Dental Assistance’s are friendly & Stephanie was very gentle as always. Thnx steph!
-
Itsmiltonray
| Google
Very Detailed And Well Mannered. If You Are Looking For Quality, Ideal Dental Is The Place To Go To.
-
Amanda Pineda
| Google
I have always had BAD experiences with all the dental places I have tried throughout my life. So having to go through this all over again because I had a really bad toothache brought on so much anxiety and emotions. Of course I was in so much pain I really had no choice but I am extremely happy and blessed that I can now say that I found my safe place. Everyone there made me feel so welcomed and not embarrassed from making my appointment to arriving and sitting in the chair! ❤️ I explained all the problems, anxiety, emotions and embarrassment that I have had with my teeth and yet they all made all of those worries go away and reassured me that I was in great hands and that we were going to tackle this together!!!!! I have a long road ahead but for once I am actually excited to start this new journey to a better smile all thanks to them!!!!!
Thank you again ❤️
-
Nicol Abel
| Google
My first visit was due to a cracked tooth that happened on a Saturday. They were able to fit me in pretty quickly and I was so thankful for that! As it turns out, I have some work to be done ahead of me. (Don’t judge. I know some of you are in the same boat. ?) The staff here is amazing and super friendly! I’m about halfway through the work that is needed and I’m glad I ended up at this location to have all of my procedures done. Keep up the awesome work y’all and thank you!
-
Nicol Abel
| Google
My first visit was due to a cracked tooth that happened on a Saturday. They were able to fit me in pretty quickly and I was so thankful for that! As it turns out I have some work to be done ahead of me. (Don’t judge, I know some of you are in the same boat. ?) The staff here is amazing and super friendly! I’m about halfway through the work that is needed and I’m glad I ended up at this location to have all of my procedures done. Keep up the awesome work y’all and thank you!