Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental South Arlington, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Nicole Harris

      |   Google

    Had a great experience! Megan and Diana were so kind and patient with me during my appointment.

  • 5

    Kashaun

      |   Google

    Today was my second visit and I love it! Dr. O, her hygienist Diana, and the front-desk receptionist JJ were all super sweet! I only had a cleaning done both times but both visits were pleasant.

  • 5

    Patrick Richardson

      |   Google

    Excellent service all team members are friendly informative and respectful I highly recommend to anyone needing major work or for those who haven’t not gone in some time

  • 5

    Valeria Cantu

      |   Google

    I’ve never been more excited to be at the dentist! Literally Sitting in the chair right now and this experienced turned from scary and intimidating to comforting and informative in just a matter of moments with both dr o’s encouraging and calm tone! As well as leon’s and tay’s ability to be delicate when needed but also putting in the elbow grease when needed as well! The experience was phenomenal from the receptionists to the actual cleaning itself! Can’t wait for my upcoming appointment

  • 5

    Tremika Taylor Bsn, Rn

      |   Google

    I appreciate my experience every time. The staff is always courteous and helpful. The facility is always clean. Dr O is kind and knowledgeable. I am glad I chose to use this particular location.

  • 5

    Jewelan Brown

      |   Google

    the staff is very friendly and understanding. I finally found a wonderful dentist office

  • 5

    Antresa Weathersby

      |   Google

    Diana and the entire staff are awesome !!!

  • 5

    Don Soll

      |   Google

    Prompt and friendly

  • 5

    Godofredo Garcia

      |   Google

    The staff was highly helpful and professional. They made me feel welcome and that I could count on them.

  • 5

    Michelle Alves

      |   Google

    Very happy so far! I love that they are open on Saturdays. Just got my daughter started with braces and the ortho staff was great! Only downside was the wait on Saturday. We were there for about 3 hours but it was our first appointment with them so maybe that’s why. They kept apologizing for the wait and we didn’t have anything going on after our appt so it wasn’t a big deal. I also had to schedule my daughter’s cleaning and ortho consultation separate but that’s something I should have asked when setting up my original appointment. Their ortho team is only at each location on certain dates every month but again. These are all things that come with being a new patient to learn along the way.

  • 5

    Travion Hartfield

      |   Google

    Very professional and beautiful office. Highly recommend !

  • 5

    Robyn Mclauchlin

      |   Google

    I received a root canal at the South Arlington office. It was a great experience. The staff was gentle and knowledgeable. Would recommend your family to use them!

  • 5

    Michelle Harper

      |   Google

    Very caring, thoroughly explained treatment.

  • 5

    Jeff Pannell

      |   Google

    Always professional and courteous. No matter which doc you see you’re in great hands. Excellent technicians too!!!!

  • 5

    Suzanne Lockstedt

      |   Google

    Staff was professional and friendly

  • 5

    T R

      |   Google

    Great service all around

  • 5

    Jeremiah Greenwood

      |   Google

    The staff were friendly and welcoming; I’d highly recommend them!

  • 5

    Brandon Owens

      |   Google

    Had a great deep cleaning and tooth fillings done. Dr. O and Leon were absolutely great.

  • 5

    Curtis Dewayne White

      |   Google

    Walked in was greeted by Megan and was immediately seen by Dr. O and she not only gave me a prescription to help with my pain she gave my multiple payment options for the procedures that she would perform. This facility is very clean, the employees are all smiling and I felt welcome from the time I walked in until I left. Oh and it took maybe 5 minutes before seeing the Dr. so no 30-45 minute wait.

  • 5

    Alesis Jones

      |   Google

    Great experience and felt very comfortable….thank you so much!

  • 5

    Abraham Gandarilla

      |   Google

    Great service

  • 5

    Jae York

      |   Google

    These guys are awesome!!

  • 5

    Optronixatron

      |   Google

    Excellent treatment

  • 5

    Barry Smith

      |   Google

    Everybody was great!

  • 5

    Mayra Gonzalez

      |   Google

    Th entire staff is friendly and professional! They were able to do my cleaning even though I scheduled incorrectly online. They answered all my questions.

  • 5

    Darcy Booza

      |   Google

    Very good experience. I was very pleased with the dr and asst. they were both so professional and sweet

  • 5

    Paula Ditto

      |   Google

    Everyone in the office is super nice, understanding, and friendly. Dr. Merchant is the best! I don’t trust any other dentist to work on y teeth.

  • 5

    Debbie Seymour

      |   Google

    Everyone was very nice and professional

  • 5

    Ivory Welcome

      |   Google

    I never wait more than 5ish minutes for my visit. Everybody is friendly from the front to the back. Very thorough with explanations. I never have to wonder what’s coming next or what I am waiting for. Good experience so far!

  • 5

    Ashley Wolf

      |   Google

    Had a great visit! Have been coming here for years. Quick and knowledgeable techs 🙂

  • 5

    Rosalia Navarro

      |   Google

    Friendly people . Clean office , easy parking , great location .

  • 5

    Devante Green

      |   Google

    Dr. Ali was amazing. I came in with my mouth in severe pain and with her help I came out better than ever I highly recommend anyone to go and see Dr. Ali.

  • 5

    Emma Erickson

      |   Google

    My experience was wonderful. Everyone was so nice and helpful. Claudia and Janet made me feel at ease and Dr.Ali was super nice and really made me feel so good.
    Thank you ladies ?

  • 5

    Joseph Arterberry

      |   Google

    They are very good and understand.

  • 5

    Patricia Brown

      |   Google

    Great environment very friendly and professional staff. I will definitely recommend others.

  • 5

    Kathy German

      |   Google

    Very little time waiting. Efficient and professional staff

  • 5

    Gretchen Kirkwood

      |   Google

    The staff at ideal dental are always so kind. I love my hygienist!!!

  • 4

    Sheryl Ruud

      |   Google

    The ladies in the office were all nice, but the person cleaning my teeth was was not gentle at all. He repeatedly got the pick stuck in my teeth.

  • 5

    Hosana Mulambu

      |   Google

    Amazing dental experience! Dr. Hend Ali is very knowledgeable and thorough and I don’t trust anyone but her to work on my teeth. I have only trusted her for the past 2 years. She is by far the most kind and gentle dentist. She took the time to explain everything to me. Janet was also so welcoming. Dr. Ali and her staff are awesome. I cannot say enough good things about her.

    THANK YOU DR. ALI!!!!!!!!!!!

  • 5

    John

      |   Google

    Janet is the best !! She really was interested in my well being and just fabulous. Janet I really appreciate you!!

  • 5

    Lisa Klawitter

      |   Google

    Awesome people?

  • 5

    Marcus Pennywell

      |   Google

    Very friendly and welcoming hostess from the receptionists all the way up the

  • 5

    Anita K R

      |   Google

    Staff was great as always! Leon was very gentle doing my deep cleaning. Dr. Merchant is very thorough and gave me the chance to ask questions if I had them or clarification if I didn’t understand something. Didn’t get the name of the lady who did my crown~but I could tell she’d been doing it a long time! Her every move was intentional and secure. That gave me~as the patient~comfort. NOBODY likes to be the patient but the Ideal Dental staff are top notch!

  • 5

    Ashley Waterz

      |   Google

    Their staff is absolutely amazing. Friendly , kind & informative ! Positive vibes ! We definitely recommend this office location… very professional.. thank you ideal dentist. You guys are wonderful

  • 5

    Daniel

      |   Google

    Quick Booking. Awesome Staff. Quality Service.

  • 5

    Jimmy Harvey

      |   Google

    Very friendly and very amazing work Diana does a wonderful teeth cleaning

  • 5

    Johnny Jones Jr

      |   Google

    Hate going to the dentist, but this was by far the best dentistry I have ever been to made me feel welcomed and comfortable.

  • 5

    Soysauce -_-

      |   Google

    Leon and Doctor merchant are amazing and cool people the cleaning went smoothly

  • 5

    Rosa Vasquez

      |   Google

    I have been going to Dr. Merchant since 2018 and his work is great! He makes it fast easy and simple. I still go to his office because of the great service even with me now living far from his office. I refer family and friends that are in need of dental work and they all love his service!

  • 5

    Betty Ashlock

      |   Google

    Dentist is fantastic & office staff is very helpful and friendly! Highly recommend this Dentist!

  • 5

    Brooke Trainer

      |   Google

    Had a severe toothache. They fit me in on a Saturday, gave me a root canal and left pain free! Friendly staff and modern facility too.

  • 4

    Marie Ruiz

      |   Google

    Ideal dental S Cooper st has high quality of services and very attentive staff! We live going! The only downside is that they are mostly full, so if you miss an appointment is very hard to get a new one. But in a way that speaks loud volume of how well they care of their clients! Thanks!

  • 5

    Sherri Myers

      |   Google

    This entire office from the front desk, my hygienist, Diana, and Dr. Merchant, are true professionals who treat you with skill, respect, and kindness. Thank you for making dental health a pleasurable experience. I’ve been a happy patient for over 5 years.

  • 5

    Ross House

      |   Google

    The staff were awesome! They made you feel relax. Great price point as well! For sure my new dentistry!

  • 5

    Kennedy L Paris

      |   Google

    Been going here for almost two years and have always had a wonderful experience!

  • 5

    Gliced Torres

      |   Google

    Excellent customer service. The doctors called you to check on you. They listen to your concerns and a very empathetic. The best dentists and ortho in DFW.

  • 5

    Keisha Blocker

      |   Google

    I had a lot of tooth pain and was unable to talk yesterday. They spoke with my sister and we’re able to get le in for an appointment today. They were gentle despite my pain. I would highly recommend them if you’re in pain and need to be seen quickly.

  • 5

    Russ Gurss

      |   Google

    Great place with great people!!

  • 5

    Katrina Williams

      |   Google

    I WAS going to MINT dentistry, BUT they we’re telling me false information. I have a very good PPO plan through my employer and mint dentistry was trying to get me TO ? PAY UP FRONT FOR my SERVICES ? and THEN BILL my insurance which I do think is illegal but hey I’m not with them anymore and I’m so glad I’m not. My mom referred me to ideal dental and I have been going here for the last month and they are amazing they did work for me that mint dentistry did not offer. FRONT DESK, MANAGEMENT, the HYGIENISTS and the DENTIST ARE?AMAZING ? and they ACTUALLY ? CARE about YOUR TEETH ? and YOU AS A PERSON ? and give you more insight then I was previously getting from the other place I was going to this is my go to DENTIST from here on out and I LOVE IDEAL DENTAL ??❣️❣️

  • 5

    Gil Oliver

      |   Google

    Great place Great people went in to get 2 teeth pulled everything they did was professional and the lady at the front desk was so helpful ?