Dentist Reviews and Patient Testimonials
Here's what our patients are smiling about
At Ideal Dental Lake Highlands, we believe a happy patient is our best referral. See what they have to say below!
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Cpl Oreo
| Google
Very nice people. Once the x-rays were done, they went over with me on my teeth and were very detailed. 10/10
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E Miller
| Google
Dr. Pardo is by far the best dentist that I have ever interacted with. He has great bedside manners, takes the time to get to know his clients, listen to their concerns and goes over everything with you in detail. The staff is amazing, always providing phenomenal customer service whether you’re making a phone call to the office or as soon as you’re walking into the office you will always be greeted with a smile. If you’re looking for a dentist who genuinely cares about your health and well-being, then look no further and make your first appointment here at Ideal Dental Lake Highlands trust me you won’t be disappointed.
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Ric
| Google
I had a mouth full of bad teeth. I was referred and went to Jefferson Dental for dentures. I had 3 teeth extracted and they charged me $3300. The entire dentures treatment was priced at $13,000+. That seemed very excessive so I went shopping and found Ideal Dental. They had the highest percentage of great reviews so I scheduled an appointment. Doctor Pardo and his staff were just as good if not better and the cost was less than half. It was lowered still after Doc said I wouldn’t need as many bone drafts as predicted. As someone who has not fared well with dentists in the past I am blessed to have found Ideal Dental and I highly recommend them. They are the best!
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Terri Torres
| Google
I used to dread going to the dentist office. The staff here go out of their way to make you feel comfortable.I no longer live in the area, but this is the office I choose to go to because of the suburb care offered by the dentist, their hygienist and the staff.
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Rosalind Ross
| Google
VERY PROFESSIONAL AND FREINDLY STAFF HIGHLY RECOMMEND IDEAL DENTAL LAKE HIGHLANDS.
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Chris Foxx
| Google
This dentist is amazing they are very knowledgable and really care about their clients health and even their schedule because i told them i had an 11 am call and they made sure i got that call done! 😂 definitely 10/10 recommended
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Jewls
| Google
The stuff and doctor were amazing. Thank you for all of your help and patience. I appreciate it so much !!
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Robert Power
| Google
My first time here and staff was very friendly and professional.
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Alexis Jackson
| Google
The office is beautifully decorated and the service is great. Everyone from the receptionists, dental assistant, and dentist were nice and professional!
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Chassidy Johnson
| Google
I love Ideal Dental from the staff to the doctor David Pardo-Sanchez they’re patient , transparent , exceptional customer service, and most importantly great at their jobs. I’ve been going here for 3 years and I would recommend them to anyone!
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Melina Acosta
| Google
Super understanding and accommodating when I showed up a little late for my first appointment after getting locations mixed up. All of the staff were thorough, patient, and genuinely kind. The technology and equipment used are top notch and made my exam/cleaning experience surprisingly comfortable. I have been looking for the right dentist’s office for a few years now and I’m glad I found it!
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C Black
| Google
Great service, clean spaces. Everything checks out. The only opportunity is the wait times. About 30-40 mins from appointment time to “service” time. BUT, Mikaila did such a great job at guiding through the steps and engaging in conversation to help pass time and not feel like a long wait.
Thanks for the service. Will come back.
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Esteban A. Zaragoza
| Google
Great service since I called to do the appointment for my Kid, X-ray were super fast and Dr. speaks Spanish, that’s great for my daughter and wife as they are English learners 100/100
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Hilda Peterson
| Google
Such a great experience. I don’t like coming to the dentist but the staff was so welcoming and patient with me. Scott and Sharon are the friendly and welcoming faces that will greet you. Very knowledgeable with your insurance benefits. Mikaela and Dr Prado were so gentle and efficient. I’m very happy I found this office.
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Maria
| Google
Everyone is so nice
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Lindsey Phillips
| Google
Super friendly, patient, and thorough. I usually dread going to the dentist, but this was the first time I had a good experience in years. The hygienist was excellent. Usually, the first visit scans take forever, but it was quick and easy. The dentist was fantastic and gave a detailed plan for my fillings without the guilt trip 😂. I was overdue for a dentist visit and was expecting the worst, but they made it easy and comfortable. I’m so glad I changed to them. Highly recommend.
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Melissa Stephens
| Google
The staff are very caring and accommodating.
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Tramaine Blakely
| Google
Great dental office , everyone is pleasant. Doctor did a great job on my crown and I will be using him as my general dentist from now on !
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Lisa Reyes
| Google
Wonderful staff and kind with my son and I.
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Pjade
| Google
Absolutely love this dentist! It had been a while since I had my last cleaning, the staff here was super sweet and made me feel very comfortable. I highly recommend this office.
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Randy Walding
| Google
Dr.Pardo and all the staff are completely professional and provide exceptional dental care. I have had other dentists through the years and this office far exceeds all others!
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Nard Nabors
| Google
Good evening.I just wanted to give my insight on my visit to Ideal Dental.I must say my appointment was Allllll the way IDEAL.First,I was warmly greeted by Scott and Sharon.They were totally professional and informative in what to expect on my visit and explained the ins and outs perfectly.When my name was called ,I went to one of the rooms and was immediately helped by Suzy.While she giving my x-ray(fyi,their technology was better than other places I have been).I had good conversations with Suzy ,come to find out that she has been in denistry for ten years and to add ,her passion has always been denistry since she was a lilttle girl.She looked so yoing,lol She even ended up working for her childhood dentist at one time .How cool was that.. Then i was greatly taken care of by Dr.Pardo and his assistant Shea.Wowwwwwww,they explained showed and taught me things about my teeth that I Never knew.Do’s and Dont’s for my everyday procedures.After my superb session and my excellent cleaning by technician Shea,I was sent back up front where Sharon thoroughly explained my treatment plan and what to expect the next few months.Overall,my visit was on point and and the staff Really made my day .I suggest this dentist office if you truly want to have a healthy and beautiful smile.Thank you.
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Alejandra Palomares
| Google
My first experience at Ideal Dental Lake Highlands was 10/10! Iovani, in particular, was beyond helpful and made the atmosphere very calming. The doctor answered all my questions and made me feel comfortable. Looking forward to my future visits!
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Jesus Flores
| Google
Great location! Dr. Pardo is great, and very attentive.
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Natalia Correa
| Google
Recommend 100% I am very pleased with my first visit. They were very thorough and detailed of what was my situation and what options I had available. Jovani and the Dr. walked me through every step and made me feel very comfortable. Will definitely continue coming here for my dentist visits.
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Rachel Clemente
| Google
The best dental office I’ve gone so far! Everyone is so nice and honest. I’ve never had that much fun before ?
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Martha Va
| Google
I brought my father to Dr. Pardo-Sanchez who truly took the time to listen to my father’s concerns and shared his professional recommendations. Dr. Pardo designed a dental treatment plan that best aligned with my father’s wishes and his recommendations. My father has been very happy with care received by Dr. Pardo. He truly is an amazing dentist. I will be scheduling an appointment with him myself.
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Lynne Darden
| Google
Hygienist needs to remember to I need to introduce himself and tell patients his name. Especially since he is putting hands in people mouth. Jovani was nice too.
I love the Dentist too. He is very thorough. Thank you for making me smile today. I had a great check up.
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Abdul Ayubazi
| Google
It is a place to visit about you and your family dental issues. I am visiting since 2018 every six months. I didn’t see any issue to point out. Good service, Kind doctors and nurses, helpful front disk. I need to move my other kids from Great expression Pleno.
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Felicia Ledbetter
| Google
The staff and doctor were really great at explaining everything to me.
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Nicole Fischer Cosio
| Google
Had a great experience at Ideal Dental Lake Highlands. Dr. Pardo and his team treated me well. Dr. Pardo is a meticulous dental provider who goes into great detail during his diagnosis. I know this for a fact because I am a dentist myself. He gave an honest and fair dental plan to fit my specific needs. I will recommend his practice to all friends in the area.
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Rhetticulous
| Google
Iovani was very kind and helpful he explained and awnsered all of my questions. Normally i don’t like going to the dentist but he made it easier for me
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Matt Jackson
| Google
Great staff. Very helpful and informative. Was able to accommodate me to reschedule on short notice. Highly recommend.
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Stephanie R
| Google
As a new patient, they scheduled me right away. I am so happy I found them because a previous dental office wanted to place me two crowns, but the doctors here assured me that it was not necessary! In the contrary, they advised against it. I am pleased with my first visit and look forward to my cleanings here
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Jessica Murray
| Google
Everyone at Ideal Dental is always so kind, and they are always very prompt and work well with your schedule. Love it here!
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Allen Gordon
| Google
A 5 Star experience all the way. The staff and dentist were super-attentive. The oral exam was non-invasive, comfortable and detailed. Dr. Parr’s was amazing. This may have been the most informative dental care conversation I’ve experienced. I have a much better understanding on dental care on this side of 50. Actually looking forward to my next exam and procedure.
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Michael Forson
| Google
I went in for fillings and a follow up on a crown I got a few weeks back and once again I had a awesome experience. Anytime you fall asleep while the dentist is working on you, you know they’re top notch. I dozed off twice lol. All I can say is if you’ve had a not so pleasant experience at the dentist you need to go to Ideal in Lake Highlands. It’s no exaggeration when I say everyone at this location is the best. They’re professional, personable, and just make you feel like you’re a friend. If I moved an hour away, I’d STILL come to this location. That’s just how good they all are!! Thank you!!
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Acura Blaylock
| Google
I love the doctor here! He communicates very well and is honestly a miracle worker. I have trust issues when it comes to dentist. He was the first dentist I went to in Dallas and I have not looked for another dentist since. Come here if you’re looking for a trust worthy dentist office!
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Julia Govea
| Google
I’ve been coming here for a couple of years and moved and still drive to this location. The staff is really friendly
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Gisselle Herrejon
| Google
Super helpful and nice
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Emauni Brooks
| Google
Customer service is great. Greets you right when you walk in. Dentist is very knowledgeable and informative. Dental assistants are nice too.
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Jennifer Laamri
| Google
Dr. Pardo-Sanchez and his staff are an incredible team and I highly recommend their care for any dental needs. I had sort of a complicated case that turned into a month and a half ordeal, but they were nothing but patient and kind to me throughout the whole journey. Elizabeth is exceptional and she was like my support team when I needed anything (follow up appts/dr notes/etc). Dr. Pardo-Sanchez is one who provides the upmost care to this patients and takes his time to make sure you get the right treatment. I wouldn’t go anywhere else 🙂
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Julia Van Winckel
| Google
I cannot speak highly enough of this dental group. I’m a nurse and I avoided going to the dentist during the pandemic due to fear of spreading/catching Covid. I was afraid to go in even once things had settled down because it had been about 2 years since I had seen a dentist by then. I went to this Ideal Dental really nervous since I had never had a cavity, and sure enough, I had a few now. The team here was incredible every step of the way in my treatment plan, from front desk to hygienist to dentist. I am so grateful and will continue to return to this location without fear!
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Makayla Hill
| Google
Everyone was so nice and the whole thing went so smoothly considering it was my first time here!
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Austin Ladd
| Google
Fantastic staff! And great dentist wonderful experience and works very well with your budget and being straightforward with you
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Maritza Galarza
| Google
Very pleasant, efficient and knowledgeable staff. Doctor is very thorough and has a caring demeanor. I will return for all my treatments.
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Nick Ortiz
| Google
Great team at Ideal Dental LH! Very friendly and professional group!
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Daniella Alvarado
| Google
I’ve been coming here for a while now and it is the best experience I’ve had with a dentist locally. Everyone there is nice and helpful land I’m never there too long. And they’re open Saturdays!
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Mary Connors
| Google
I was referred to Ideal Dental through my provider and as a new patient, I highly recommend this office. They were professional, punctual and have AMAZING customer service! Scott is meticulous and super friendly. Both Iovani and Dr. Pardo Sanchez show the utmost care and really educate you on maintaining your dental health. Elizabeth was so personable and thoroughly explained my billing and answered my questions prior to treatment. For the first time in a long time I actually enjoyed visiting the dentist. There is no judgment (I hadn’t been in a while due to COVID) and they encourage all your questions. 5 stars is not enough. The team and service surpassed my expectations.
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Amar Mahgoub
| Google
Knowledgeable, friendly, and compassionate staff.
Everyone definitely goes above and beyond what is expected.
Very positive clinic culture, with skilled providers who can handle any situation
Would highly recommend them to all family and friends. -
William Hulick
| Google
Very nice people, where very straightforward and concise about a treatment plan for me going forward and very efficient.
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Dk S
| Google
Scott and Elizabeth at the front desk are awesome and David is amazing. I have no bad storied about the dentist because everyone at this location is so friendly and kind and up for a good laugh with you. I have been coming to this location for more then 3 years now and I will keep visiting them for another 10+ years in the future. If your looking for an amazing experience at the dentist I will highly recommend ideal dental lake highlands.
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Moe Bermudez
| Google
Highly recommend this dental place love there service awesome Dr.Pardo he is really good and understandable with his patients thank you for you service
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Mackenzie Stubbe
| Google
New guest, local resident, general cleaning – friendly staff, in at 15:30, out by 16:30… treatment plan proposed seems rational
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Alicia Mccormick
| Google
Dr. Pardo and his team are awesome! The front desk team were so patient and answered all my questions. Iovani did a great job on my teeth cleaning and helped me stay calm during a filling. I really appreciate the kind and friendly atmosphere in this office. I would definitely recommend a visit!!
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Lee Hooper
| Google
The personnel were very nice and professional . The dentist was great. I look forward to my next visit .
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Alicia Spalding
| Google
The staff is wonderful. The office is new and well kept. Overall, excellent dental experience.
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Isaura Rosas
| Google
Very friendly staff. I asked Dr Pardo to make sure he does not go on vacation when I am coming in. He is caring and makes me feel like family. I hope he stays at this office
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Alecia Bates
| Google
Wow! I must say it’s been a long time coming when I decided to switch dentist and decided on Ideal dental this was the best decision I could have made…. The staff is awesome and the back office is even better.
Thank you
Ideal Dental -
Lauren Marsocci
| Google
Fantastic staff!! The best group/dentist office I’ve ever been to. Super personable and open about pricing for procedures! Highly recommended.